kingexchange
kingexchange
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This app is available for your device
kingexchange
This app is available for your device
Contact
+91 2800379495
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kingexchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a strong internet connection. Click "send OTP" and wait - if you don't receive the OTP within a reasonable time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC details through email to assist with transferring your account. This will help resolve the issue and secure access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the app without any problems. Once updated, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the kingexchange?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can only cash out their actual winnings, not any bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, payment processing delays may occur, requiring users to wait up to 24 hours. This delay can impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are only redeemable for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual money earned while playing games with the bonus amount. This means the bonus itself cannot be cashed out, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is being processed. If not, your funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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